Frequently Asked Questions

Everything you need to know about shopping with The Neon Daisy.

How long will it take to receive my order?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original, unused condition with all packaging intact to be eligible for a full refund.

Do you offer international shipping?

Currently, The Neon Daisy LLC ships exclusively to customers within the United States and Canada. We hope to expand to more international destinations soon.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing your tracking number and a link to the carrier's website to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products ethical and sustainable?

The Neon Daisy is committed to quality and transparency. We vet our suppliers to ensure they meet our standards for fair labor practices and, where possible, prioritize eco-friendly materials.