Returns & Exchanges
At The Neon Daisy LLC, we want you to love your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Items must be in their original condition, unworn and with all tags attached, to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.